Business Terms for Institutional Use
Effective Date: 04/01/2025
These Business Terms (“Terms”) govern the use of DocPathway’s services by organizations, including educational institutions, enterprises, and group administrators (“Institution,” “you”). These Terms are in addition to our general Terms of Service.
1. Eligibility and Authorization
- The Institution represents that it has the authority to enter into this Agreement on behalf of its organization.
- An authorized representative must accept these Terms on behalf of the Institution.
2. Account Management
- The Institution is responsible for managing its administrator accounts and authorized users.
- The Institution will ensure all users comply with platform rules, including conduct and privacy policies.
- The Institution agrees not to share access credentials outside of its authorized personnel.
3. Security and Access Management
- The Institution is responsible for maintaining the confidentiality of access credentials and ensuring that only authorized users access the platform.
- Any unauthorized use or security breaches must be reported to DocPathway immediately.
4. Data Use and Privacy
- The Institution may provide student or employee information for account setup, subject to applicable privacy laws.
- DocPathway processes such data solely to deliver educational services.
- The Institution affirms that it has appropriate legal authority to provide personal data, including parental consent where required.
5. Compliance with Applicable Laws
- The Institution agrees to comply with all applicable laws and regulations, including but not limited to data protection laws and student privacy regulations, in connection with its use of DocPathway services.
6. Licensing and Access
- Access is granted on a per-user or seat basis as outlined in your purchase agreement.
- The Institution may not sublicense, transfer, or resell access to DocPathway services.
7. Fees and Billing
- Fees for institutional access are determined in the purchase order or custom agreement.
- Invoices must be paid within the terms specified (typically 30 days).
- Late payments may result in suspension or revocation of access.
8. Term and Termination
- These Terms remain in effect for the duration of the access agreement.
- Either party may terminate for material breach with 30 days’ written notice.
- Upon termination, user data may be deleted in accordance with our data retention policies.
9. Data Ownership and Use
- The Institution retains ownership of its data.
- By using DocPathway services, the Institution grants DocPathway a non-exclusive, royalty-free license to use, host, and process the data solely for the purpose of providing and improving the services.
10. Confidentiality
- Both parties agree to maintain the confidentiality of proprietary or sensitive information disclosed during the relationship.
- Confidential information may not be used for any purpose other than fulfilling the agreement.
11. Intellectual Property
- All platform content, systems, and tools remain the property of Pathway Education LLC.
- The Institution retains ownership of its own submitted content and data.
12. Service Level Commitments
- DocPathway will use commercially reasonable efforts to ensure the availability of its services and will provide support in accordance with its standard support policies.
13. Limitation of Liability
- DocPathway will not be liable for indirect or consequential damages.
- Maximum liability is limited to the total fees paid in the past 12 months.
14. Dispute Resolution
- Disputes will be resolved through binding arbitration under the rules of the American Arbitration Association.
- This Agreement is governed by the laws of the State of California.
15. Amendments
- We may update this Agreement from time to time. If changes are material, we will notify you via email or platform notice. Continued use constitutes acceptance of updated terms.
Contact Us For inquiries regarding business accounts, contact: help@docpathway.com
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